Understanding Orders and the Checkout Process

Orders and Checkout

When you purchase a plan or service on Boottify, an order is created and processed through a secure checkout flow.

Order Flow

1. Selection — Choose a plan, template, or service from the marketplace or pricing page.
2. Cart Review — Review your selected items and pricing.
3. Checkout — Proceed to secure payment via Stripe Checkout.
4. Payment — Enter or select your payment method and complete the transaction.
5. Confirmation — Receive an order confirmation with details and receipt.
6. Provisioning — Your purchased resources are automatically provisioned.

Stripe Checkout

Boottify uses Stripe Checkout for secure payment processing:

• You're redirected to a Stripe-hosted page for payment.
• All card details are handled by Stripe — Boottify never sees your card number.
• After successful payment, you're redirected back to Boottify.
• If you cancel, you're returned to the previous page with no charges.

Order History

View all your orders from Orders in the sidebar:

• See the order date, items, total amount, and status.
• Order statuses include: Pending, Completed, Cancelled, and Refunded.
• Click any order to view full details.

After Purchase

Once your order is completed:

• An invoice is automatically generated and available in the Billing section.
• If you purchased a plan, your application's resources are updated immediately.
• A confirmation email is sent to your registered email address.

Cancellations and Refunds

If you need to cancel an order or request a refund:

• Contact support through the Help & Tickets section.
• Include your order number and reason for the request.
• Refunds are processed within 5-10 business days to your original payment method.