Troubleshooting
Having issues? Check these common solutions before contacting support.
Common Issues
- Build failures: Check build logs for error messages. Common causes: missing dependencies, Node version mismatch, or build command errors.
- Deploy timeouts: Deployments timeout after 15 minutes. Optimize your build or upgrade your plan for more resources.
- App not starting: Check that your start command is correct and your app listens on the PORT environment variable.
- 502 errors: Usually means your app crashed. Check runtime logs for errors.
Getting Help
- Check the Help Center for guides and FAQ
- Contact Support for personalized assistance
- Check Platform Status for ongoing incidents